Most useful information for Seeking medical help

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  1. Top payments
  2. Pensioner Concession Card

Who needs to apply for a Pensioner Concession Card

You don’t need to apply for a Pensioner Concession Card. If you are eligible, we’ll post your card to you.

  1. Medicare Safety Nets
  2. How they work

Original Medicare Safety Net

If you’re enrolled in Medicare you’re eligible for the Original Medicare Safety Net (OMSN).

  1. Medicare
  2. How to claim

Getting Medicare benefits

We need your bank account details to pay your Medicare benefit to you. If we don’t have your details, we’ll hold your benefit until you tell us.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Update your personal details

Instructions on how to update your address and contact details using your Medicare online account.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Update your bank account details

Instructions on how to update your bank account details using your Medicare online account.

  1. How to enrol
  2. Enrolling in Medicare

Enrolling in Medicare if you’re an Australian citizen

To enrol as an Australian citizen in Medicare you need to prove your identity and residency.

  1. Top payments
  2. Reciprocal Health Care Agreements

When Reciprocal health care agreements apply and you visit Australia

Information for visitors to Australia on Reciprocal Health Care Agreements.

  1. Death of a loved one
  2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

  1. Growing up
  2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

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Page last updated: 10 December 2021.
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