Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
About reciprocal health care agreements
These are agreements with some countries where visitors can get publicly funded medically necessary care.
Patient claim for refund Pharmaceutical Benefits Scheme (PBS) form (PB132)
Use this form to claim a refund under the Pharmaceutical Benefits Scheme (PBS).
Screening, tests and scans covered by Medicare
You may be able to access preventive cancer screening programs. We can also help with the cost of a range of tests and scans.
Enrolling in Medicare
Find out how to enrol in Medicare.
When Reciprocal health care agreements apply and you visit Australia
Information for visitors to Australia on Reciprocal Health Care Agreements.
How our social work services can help
We can help if you need to turn to someone for support.
Reciprocal Health Care Agreement - visiting Italy
The Reciprocal Health Care Agreement (RHCA) we have with Italy may cover some of your medical costs in the Italian public health system.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
Someone to act for you with Medicare, Centrelink, aged care or Child Support
You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.