Most useful information for seeking medical help

1. Medicare
2. How to enrol

Enrolling in Medicare

Find out how to enrol in Medicare.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Prove your identity
2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

1. Top payments
2. Medicare card

Have your own Medicare card and number if you’re 15 or older and enrolled in Medicare

You can get your own Medicare card and number if you’re 15 or older and enrolled in Medicare.

1. Top payments
2. Medicare Safety Nets

How Medicare Safety Nets and thresholds work

Understand the Safety Nets and the dollar amounts that count towards your thresholds.

1. Top payments
2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

1. Top payments
2. Medicare card

Get a new Medicare card if it expires or is lost, stolen or damaged

You can get a new Medicare card if it expires or is lost, stolen or damaged. You can also get an extra card.

1. Growing up
2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.