Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Pharmaceutical Benefits Scheme

How to get PBS medicines

Some prescription medicines cost a lot of money. To make these medicines more affordable, the PBS can lower the cost.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. How to claim
  2. Medicare claims

Understand your Medicare statements

How to understand your Medicare Claims History Statement and Care Plan History Statement.

  1. How to claim
  2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

  1. Medicare
  2. How to claim

Medicare claims

Find out the different ways you can make a Medicare claim after you’ve paid your doctor.

  1. Top payments
  2. Medicare Safety Nets

How to manage your Medicare Safety Net

How to check your Medicare Safety Net threshold, and let us know if your family situation changes.

  1. Medicare
  2. How to claim

Private health insurance and Medicare

Private health insurance may help to cover some health care costs that we don’t.

  1. Medicare
  2. How to claim

Bulk billing

You may be able to access health care at no cost. Learn what bulk billing is, and how to access it.

  1. Medicare
  2. How to claim

How your Medicare card and account work

How to use your card, update your details, manage your Medicare online and record your organ donation decision.

  1. Enrolling in Medicare
  2. If you’re a temporary resident covered by a Ministerial Order

Documents to enrol in Medicare if you’re a temporary resident covered by a Ministerial Order

You need to provide documents that prove your identity and travel status.

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Page last updated: 17 November 2025.
QC 60182