Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. COVID-19 vaccine claims scheme
  2. What costs you can claim

Lost earnings you can claim through the COVID-19 vaccine claims scheme

If you were employed when you suffered the harm, you may be able to claim lost earnings.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Update your bank account details

Instructions on how to update your bank account details using your Medicare online account.

  1. Top payments
  2. Health Care Card

How to manage your Health Care Card

Your options and obligations to hold a Health Care Card.

  1. Top payments
  2. Pensioner Concession Card

Who needs to apply for a Pensioner Concession Card

You don’t need to apply for a Pensioner Concession Card. If you are eligible, we’ll post your card to you.

  1. Top payments
  2. Medicare Entitlement Statement

What is a Medicare Entitlement Statement

A Medicare Entitlement Statement (MES) tells you the period during a financial year that you weren’t eligible for Medicare.

  1. Individual Healthcare Identifiers
  2. How to get certified copies

Acceptable referees for an Individual Healthcare Identifier (IHI) request

Find out which referees in Australia can certify copies of your identity documents when you request an Individual Healthcare Identifier (IHI).

  1. Top payments
  2. Pharmaceutical Benefits Scheme

When you spend a lot on PBS medicines

If you spend a lot on PBS medicines, the PBS Safety Net can reduce your costs.

  1. Top payments
  2. Australian Immunisation Register

What an immunisation history statement is

You can get 2 types of immunisation history statements.

  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you’re a permanent resident

You need to provide documents that prove your identity and residency.

  1. Medicare
  2. Most useful information

Patient claim for refund Pharmaceutical Benefits Scheme (PBS) form (PB132)

Use this form to claim a refund under the Pharmaceutical Benefits Scheme (PBS).

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Page last updated: 17 November 2025.
QC 60182