How to contact social work services
You can speak to a social worker over the phone.
Documents to enrol in Medicare if you’re a temporary resident covered by a Ministerial Order
You need to provide documents that prove your identity and travel status.
How our social work services can help
We can help if you need to turn to someone for support.
What are the Medicare Safety Nets thresholds
Find the threshold amounts for Medicare Safety Nets.
Enrolling in Medicare
Find out how to enrol in Medicare.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Remove someone from a Medicare card
You can update your card when your circumstances change.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
How to register for Medicare Safety Nets
You can register for Medicare Safety Nets as a family or couple.
How to access your digital Medicare card
You can use the myGov app to access your digital Medicare card and your Organ Donor card if you have one.