Change of circumstances when you get Rent Assistance
We need to know about changes that could affect or stop your Rent Assistance.
Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.
How much Rent Assistance you can get
The amount of Rent Assistance you can get depends on how much rent you pay.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Asset types
Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
Allowable time for Austudy
Allowable time is how long you can get Austudy while you’re studying.