Most useful information for Retraining

1. Top payments
2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

Income from outside Australia

Income you get from outside Australia can count in your income test.

1. Separated parents
2. Most useful information

Separation details form (MOD S)

Use this form to let us know you’ve separated from your partner.

1. What FIS information you can watch online
2. Lump sums

FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

1. Top payments
2. Education Entry Payment

How much Education Entry Payment you can get

Education Entry Payment (EdEP) is a one off payment of $208 a year.

Severe financial hardship provisions

We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.

1. Employment income reporting
2. When to report

Scheduled reporting

If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.

1. Report your income
2. Employment income reporting

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

1. Rent Assistance
2. Who can get it

Proof of rent arrangements for Rent Assistance

If you tell us you’re renting when you claim a payment, we may ask for proof. We use this to check if you can get Rent Assistance.

1. What FIS information you can watch online
2. Retirement

FIS superannuation at Age Pension age video

Watch this video to learn about superannuation at Age Pension age.