Most useful information for retraining

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Details of income stream product form (SA330)

Use this form to give us information about your income stream, so we can calculate your payment.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

  1. Top payments
  2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

Weekly payment option

Some people can get income support payments paid each week instead of each fortnight.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Residence rules
  2. Residence descriptions

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

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Page last updated: 17 November 2025.
QC 60179