Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Weekly payment option
Some people can get income support payments paid each week instead of each fortnight.
Asset types
Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.
Who can get Youth Allowance for students and apprentices
Check if you're eligible to get Youth Allowance as a student or an Australian Apprentice.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.