Most useful information for moving to Australia

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  1. Refugee Servicing Network
  2. When you arrive

Refugee Servicing Network health services

If you have a valid visa, you may be able to get health care and Medicare.

  1. Ex-Carer Allowance (Child) Health Care Card
  2. Who can get it

Residence rules for Ex-Carer Allowance (Child) Health Care Card

To be eligible for an Ex-Carer Allowance (Child) Health Care Card you must meet the residence rules.

  1. Asset types
  2. Gifting

When gifting exceptions apply

We have some exceptions to how we assess gifting.

  1. Special Benefit
  2. How to claim

Supporting documents for Special Benefit

When you claim Special Benefit, we’ll ask you for some documents to support your claim.

  1. How to keep your payment
  2. Employment income reporting

How to get reminders to report income to Centrelink

If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.

  1. Centrelink online account
  2. What details you can view and update online

Update your personal details using your Centrelink online account

You can update your personal details using your online account.

  1. Reviews
  2. Income Stream Reviews

Income Stream Reviews for the Compliance program

We check your income stream information is up to date. We do this to check we’ve paid you the right payment and amount.

  1. Special Benefit
  2. How to keep your payment

Getting a medical certificate for Special Benefit

If you get Special Benefit and can’t work or study for a short time you may need to give us a medical certificate.

  1. How to keep your payment
  2. Getting a medical certificate

What happens when you give us a medical certificate for Special Benefit

We use your medical certificate to work out if you need an exemption from your mutual obligation requirements for a short time. This is so you can keep getting Special Benefit.

  1. How to manage your payment
  2. Transfer to Age Pension

How to apply to transfer to Age Pension

If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.

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Page last updated: 17 November 2025.
QC 60140