Most useful information for moving to Australia

1. Status Resolution Support Services payment (SRSS)
2. How to manage your payment

Someone to deal with us about your Status Resolution Support Services payment

You can authorise someone to speak to us about your Status Resolution Support Services payment (SRSS).

1. Status Resolution Support Services payment (SRSS)
2. How to manage your payment

Help in your language for Status Resolution Support Services payment

If you don’t speak English you can get help from us in your language.

1. Refugee Servicing Network
2. When you arrive

Refugee Servicing Network financial help

You may be able to get some payments and services from us.

1. Refugee Servicing Network
2. When you arrive

Refugee Servicing Network health services

If you have a valid visa, you may be able to get health care and Medicare.

1. Ex-Carer Allowance (Child) Health Care Card
2. Who can get it

Residence rules for Ex-Carer Allowance (Child) Health Care Card

To be eligible for an Ex-Carer Allowance (Child) Health Care Card you must meet the residence rules.

1. Special Benefit
2. How to claim

Supporting documents for Special Benefit

When you claim Special Benefit, we’ll ask you for some documents to support your claim.

1. Employment income reporting
2. What to report

Income from employment

If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.

1. Centrelink online account
2. What details you can view and update online

Update your carer details using your Centrelink online account

You can update your carer details using your online account.

Income Stream Reviews for the Compliance program

We check your income stream information is up to date. We do this to check we’ve paid you the right payment and amount.

1. Special Benefit
2. How to keep your payment

Getting a medical certificate for Special Benefit

If you get Special Benefit and can’t work or study for a short time you may need to give us a medical certificate.