Most useful information for managing your money

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

1. Help for myGov, online accounts and mobile apps
2. Express Plus Centrelink mobile app help guides

Express Plus Centrelink mobile app help - Apply for an advance payment

Instructions on how to apply for an advance payment using the Express Plus Centrelink mobile app.

1. What FIS information you can watch online
2. Retirement

FIS superannuation at Age Pension age video

Watch this video to learn about superannuation at Age Pension age.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

1. Seeking medical help
2. Most useful information

Authorisation to act on an incapacitated person's behalf for Medicare purposes form (MO050)

Use this form if you want to act on behalf of someone who is incapable of managing their own affairs for Medicare services.

1. Help for myGov, online accounts and mobile apps
2. Child Support online help guides

Child Support online account help - Update current income

Instructions on how to update your income for the current financial year using your Child Support online account.

Access to information

Providing you a number of ways to access documents and the information we have.

1. Income Bank
2. How to manage your credits

Check your Income Bank balance

You can check your Income Bank balance online.

1. Financial Information Service
2. What FIS information you can watch online

FIS aged care information online

We have information online to help you understand aged care requirements.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.