- Growing up
- Most useful information
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
- Disability Support Pension
- How to claim
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
- Prove your identity
- Proving your identity online
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
- Low Income Health Care Card
- How to manage your card
Lost or stolen Low Income Health Care Card
We can replace a lost or stolen card.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Update your family income estimate
Make sure your family income estimate is accurate to help you to avoid being overpaid or underpaid.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
- What FIS information you can watch online
- Income and assets
FIS deeming video
Watch this video to learn more about deeming.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Exemptions from the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.