Most useful information for managing your money

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Get a new BasicsCard for Income Management if it’s lost stolen or damaged

You can get a new BasicsCard if yours is lost, stolen, damaged or expiring soon.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update income and assets details - your other income details

Instructions on how to update your other income details using your Centrelink online account.

  1. Managing your money
  2. Centrelink debts and overpayments

How to repay money you owe to Centrelink

You can repay money you owe for a Centrelink debt in full or set up a payment arrangement. We may also recover money in other ways.

Keep your BasicsCard for Income Management safe

It is important to keep your BasicsCard safe. Tell us as soon as you can if your BasicsCard is lost, stolen or damaged, and don’t tell anyone your PIN.

  1. Help for myGov, online accounts and mobile apps
  2. Express Plus Centrelink mobile app help guides

Express Plus Centrelink mobile app help - Manage where your payments are sent

Instructions on how to change where we pay you using the Express Plus Centrelink mobile app.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

  1. Low Income Health Care Card
  2. How to manage your card

Change of circumstances when you hold a Low Income Health Care Card

You need to tell us if your circumstances change. This is to make sure you’re still eligible for a Low Income Health Care Card.

  1. What FIS information you can watch online
  2. Income and assets

FIS deeming video

Watch this video to learn more about deeming.

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394 results, showing 71 to 80
Page last updated: 10 December 2021.
QC 60273