Your rights for Centrepay
As a Centrepay customer, you have rights when dealing with businesses.
Medicare representative to act for you
You can ask someone to be your Medicare representative.
Centrelink or aged care representative to act for you
You can ask someone to act for you as your authorised Centrelink or aged care representative.
Child Support representative to act for you
You can choose someone to be your Child Support representative.
Centrepay complaints and feedback
Find out how you can make a complaint or give feedback about Centrepay.
How someone can act for you with Centrelink or aged care
Who you choose to act for you, and what they can do to help you with Centrelink or aged care depends on what you need help with.
Add or cancel someone to act for you for Centrelink or aged care
How you add or cancel someone to help you with your Centrelink payments or aged care fees depends on the acting arrangement you choose.