
Get ready for Family Tax Benefit and Child Care Subsidy balancing this tax time
If you get Family Tax Benefit (FTB) or Child Care Subsidy (CCS), there may be things you need to do before we can balance your payments.

Time’s running out to claim Family Tax Benefit as a lump sum
You need to submit your Family Tax Benefit (FTB) lump sum claim, for the 2023-24 financial year, by 30 June 2025.

We can help you with your Centrepay complaint or feedback
You can give us your complaint or feedback about Centrepay or a Centrepay business at any time, and we’ll investigate it.
Who gets Income Management and BasicsCard in Bankstown, New South Wales
You can no longer start Income Management in Bankstown, New South Wales. However, if you started it before 4 September 2023, you can continue on Income Management.
How Income Management and BasicsCard works in Bankstown, New South Wales
Income Management in Bankstown, New South Wales helps you manage your payments for essentials like food, rent and bills.
How to manage your Income Management and BasicsCard in Bankstown, New South Wales
Your options and obligations to manage your Income Management account and BasicsCard in Bankstown, New South Wales.
Who gets Income Management and BasicsCard in the Northern Territory
You can no longer start Income Management in the Northern Territory. However if you started it before 4 September 2023 you can continue on Income Management.
How Income Management and BasicsCard works in the Northern Territory
Income Management in the Northern Territory helps you manage your payments for essentials like food, rent and bills.
How to manage your Income Management and BasicsCard in the Northern Territory
Your options and obligations to manage your Income Management account and BasicsCard in the Northern Territory.
Who gets Income Management account and BasicsCard in Logan, Rockhampton or Livingstone, Queensland
You can no longer start Income Management in Logan, Rockhampton or Livingstone, Queensland. But if you started it before 4 September 2023 you can continue on Income Management.