Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Review of a Medicare Decision form (HW051)
Use this form to ask for a review of a decision about your Medicare debts including dental benefit, Pharmaceutical Benefit and related payments.
Real estate details form (MOD R)
Use this form to let us know your share of a property's asset value and income.
Program of Support for Disability Support Pension
You may need to participate in a Program of Support before you claim Disability Support Pension (DSP).
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.