Weekly payment option
Some people can get income support payments paid each week instead of each fortnight.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Voluntary Income Management and BasicsCard
You may have volunteered for Income Management because you needed help managing your payments.
Income test for JobSeeker Payment
Your or your partner’s income can reduce how much we pay you.
Income and assets tests for Parenting Payment
The amount of Parenting Payment you can get depends on your income and assets as well as your partner’s, if you have one.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to work out your payment rate.
Working Credit
Lets you keep more of your income support payment and benefits if you're working.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.