Most useful information for housing

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Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

Weekly payment option

Some people can get income support payments paid each week instead of each fortnight.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

  1. Essential Medical Equipment Payment
  2. How to manage your payment

Change of circumstances when you get the Essential Medical Equipment Payment

We need to know if your circumstances change when you get the Essential Medical Equipment Payment (EMEP). You have 14 days to tell us.

Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

  1. Who should apply
  2. You own your home

Aged care carer or close relative assessment for aged cost of care

If you’re a carer or close relative of a person moving into an aged care home, you may need to do an assessment.

  1. Centrepay
  2. How to use it

Centrepay goods and services

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from approved businesses.

  1. Rent Assistance
  2. How to manage your payment

Review of your details when you get Rent Assistance

We may review your rent details to check they're up to date.

Search results summary and pagination

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Page last updated: 17 November 2025.
QC 60128