Most useful information for Housing

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Living arrangements
2. Natural disaster

Natural disaster support

Support for people directly affected by a declared natural disaster.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

1. Living arrangements
2. Housing

Living with others

Find out how living with someone can affect your payments and services from us.

1. Housing
2. Moving house

Changing your address if you’re moving house

Learn about what you need to tell us when you move house and how it can affect your payments.

Lump sums while on income support

A lump sum is a one off amount of money. They can count in your income test and may affect your payment from us.

1. North Queensland Floods, January - February 2025
2. Australian Government Disaster Recovery Payment

Who can get Nth Qld Floods, Jan - Feb 2025 - Australian Government Disaster Recovery Payment

You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).

1. New South Wales Ex-Tropical Cyclone Alfred, March 2025
2. Australian Government Disaster Recovery Payment

What the NSW Ex-Tropical Cyclone Alfred, Mar 2025 - Australian Government Disaster Recovery Payment is

Australian Government Disaster Recovery Payment (AGDRP) is a lump sum payment to help you if you’ve been directly affected by this declared disaster.

1. Pensioner Concession Card
2. How to manage your card

Change of circumstances when you hold a Pensioner Concession Card

We need to know about changes that could stop you from having a Pensioner Concession Card.