Most useful information for housing

1. Top payments
2. Mobile service centres

How Mobile Service Centres can help

Our mobile service centres offer a wide range of services to meet the needs of rural and regional communities.

1. Top payments
2. Farm Household Allowance

How Farm Household Case Officers can help

A Farm Household Case Officer will contact you when you start to get Farm Household Allowance. They’ll guide and support you while you’re on this payment.

1. Top payments
2. Fares Allowance

Who can get Fares Allowance

You must be a tertiary student living away from home to study to get Fares Allowance.

1. If you’re a principal carer
2. What exemptions may apply for principal carers

Exemptions if you’re a principal carer and a foster or kinship carer

If you’re both a principal carer and a foster or kinship carer, you may be temporarily exempt from your mutual obligation requirements.

1. Top payments
2. Fares Allowance

When to claim Fares Allowance

You can get Fares Allowance after your journey or we can pre-book your travel for you.

1. Top payments
2. Remote Area Allowance

How much Remote Area Allowance you can get

The amount of Remote Area Allowance you can get depends on if you’re single or a member of a couple.

1. Top payments
2. Rent Deduction Scheme

How the Rent Deduction Scheme works

First you’ll need to authorise your rent deduction with your housing authority.

1. Top payments
2. Rent Deduction Scheme

How to apply for the Rent Deduction Scheme

You need to apply for the Rent Deduction Scheme through your housing authority.

1. Top payments
2. Rent Deduction Scheme

How to manage your Rent Deduction Scheme

If the amount of your rent changes, the housing authority will advise us of the new amount.

1. Top payments
2. Electronic Verification of Rent (EVoR)

Who can use Electronic Verification of Rent

Community housing organisations and supported accommodation providers can use the Electronic Verification of Rent (EVoR) service.