Payment schedule and rates for people outside Australia
We’ll pay your pension differently if you live outside Australia on a permanent or long term basis.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
Rural customers and primary producers
Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.
Waiting periods for Parenting Payment
You may have to wait before your Parenting Payment starts.
How much you can gift
Your payment may be affected if you gift more than the value of the gifting free area each year.
Verification of voluntary work form (SU462)
Job seekers and voluntary work organisations can use this form.
Income from employment
If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.
What can affect your Family Tax Benefit
The amount of Family Tax Benefit you get will depend on your family income and circumstances.
Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.