Payment and Service Finder
An online tool to see what payments and services you may be eligible for.
Seasonal work preclusion period
This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.
Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
Ordinary waiting period
You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.
Employment income
This is pay you get for work you've done for an employer.
Income from outside Australia
Income you get from outside Australia can count in your income test.
Sole trader or partnership income
Business income is counted in the income test.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
Real estate income
This is lease or rent money you get from a property you own. It counts in your income test.
Comprehensive Compliance Assessment
An assessment to find out why you haven’t been meeting your mutual obligation requirements.