Most useful information for growing up

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

Real estate income

This is lease or rent money you get from a property you own. It counts in your income test.

1. Mutual obligation requirements
2. Mutual obligation requirements in the Remote Australia Employment Service

Comprehensive Compliance Assessment

An assessment to find out why you haven’t been meeting your mutual obligation requirements.

1. Financial Information Service
2. How to contact us

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

1. Non-medical rules
2. Income and assets tests

Income maintenance period

This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

1. Family Tax Benefit
2. How much you can get

Family Tax Benefit Part B payment rates

The amount of Family Tax Benefit (FTB) Part B we’ll pay you depends on the age of your youngest child and your income.

Voluntary Income Management and BasicsCard

You may have volunteered for Income Management because you needed help managing your payments.

1. Double Orphan Pension
2. How to manage your payment

Change of circumstances while receiving Double Orphan Pension

You need to report any changes in circumstances while receiving Double Orphan Pension.

1. Parenting Payment
2. What your commitments are

Change of circumstances while getting Parenting Payment

We need to know about changes to your or your partner’s situation. If you don’t tell us when these changes happen, you may get a debt you’ll have to pay back.