Most useful information for growing up

1. Financial Information Service
2. How to contact us

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

1. Non-medical rules
2. Income and assets tests

Income maintenance period

This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

1. Family Tax Benefit
2. How much you can get

Family Tax Benefit Part B payment rates

The amount of Family Tax Benefit (FTB) Part B we’ll pay you depends on the age of your youngest child and your income.

Voluntary Income Management and BasicsCard

You may have volunteered for Income Management because you needed help managing your payments.

1. Double Orphan Pension
2. How to manage your payment

Change of circumstances while receiving Double Orphan Pension

You need to report any changes in circumstances while receiving Double Orphan Pension.

1. Parenting Payment
2. What your commitments are

Change of circumstances while getting Parenting Payment

We need to know about changes to your or your partner’s situation. If you don’t tell us when these changes happen, you may get a debt you’ll have to pay back.

1. Family Tax Benefit
2. How to manage your payment

Support services for separated families

We provide separated parents support and information to help with their family situation.

1. Child Care Subsidy
2. How to manage your payment

Travel outside Australia rules for Child Care Subsidy

There are rules about when you can get Child Care Subsidy when you travel outside Australia. The rules also apply to your Additional Child Care Subsidy.

Time limits for submitting lump sum claims and confirming income for Family Tax Benefit

You have 12 months from the end of the financial year to confirm your family income for Family Tax Benefit (FTB) or claim FTB as a lump sum.