How we can help you

We can help you with information, access and referrals to face-to-face My Aged Care services.

Our service officers can help you with your aged care matters. We can support you by:

  • providing general information about accessing government-funded aged care services, including basic fee information
  • connecting you with an Aged Care Specialist Officer
  • providing support to use the My Aged Care website
  • referring you to the My Aged Care contact centre.

You can book online for a free face-to-face appointment in a service centre for general help and information.

Page last updated: 23 April 2025.
QC 55721