Most useful information for domestic violence

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FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

  1. Social work services
  2. How we help

Social work services for your mental health

We can help you access mental health support services in certain circumstances.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink using your Digital ID

How to prove who you are to Centrelink using your Digital ID.

  1. How to keep your payment
  2. Employment income reporting

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.

Mutual obligation requirements for principal carers

These are tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.

Superannuation

Superannuation is a long term savings structure to help fund your retirement.

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Page last updated: 17 November 2025.
QC 60134