Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Real estate details form (MOD R)
Use this form to let us know your share of a property's asset value and income.
Getting a medical certificate for Special Benefit
If you get Special Benefit and can’t work or study for a short time you may need to give us a medical certificate.
Objecting to a Child Support decision form (CS1893)
Use this form to object to a child support decision we made that you disagree with.
Review of a Medicare Decision form (HW051)
Use this form to ask for a review of a decision about your Medicare debts including dental benefit, Pharmaceutical Benefit and related payments.
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.