Employment Services Assessments
Employment Services Assessments (ESAts) help us understand the impact of your barriers to work including disability, illness or injury.
Income from employment
If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
How much Special Benefit you can get
The amount of Special Benefit you can get depends on your circumstances.
Help and payments from Services Australia FIS video
Watch this video to find out about the payments and services available from Services Australia if you’re made redundant.
How to manage your Special Benefit
Your options and obligations for Special Benefit.
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.