Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.
Trust reviews
How we check that you correctly report the income you receive from a trust.
Unscheduled reporting
If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.
Special Disability Trust form (MOD SDT)
Use this form to establish a Special Disability Trust for somone with a severe disability.
Claim for Special Benefit form (SU004)
Use this form to claim Special Benefit if you’re in financial hardship and you aren’t eligible for any other income support.
Income and assets form (SA369)
Use this form if you’re claiming a payment and need to tell us about your income and assets.
Responding to an Objection form (CS4243)
Use this form if we have previously notified you that the other parent or carer in your child support case has submitted an objection to a decision.
How to claim Special Benefit
Complete the following steps to claim Special Benefit. Before you start, check if you can get it.
What FIS information you can watch online
We have information about financial matters online that may help your situation.