Report a Services Australia or myGov scam
You can report scams impersonating Services Australia and myGov, including Centrelink, Medicare or Child Support.
How to report your Status Resolution Support Services payment income
If you or your partner get any income from work, you need to tell us. This is so we can pay you the right Status Resolution Support Services payment (SRSS) amount.
How to contact us about My Aged Care face-to-face services
There are different ways to contact us for help with your aged care matters and My Aged Care face-to-face services.
When you need an Employment Separation Certificate
If you or your partner stop work or change from full time to casual work, you may need to give us an Employment Separation Certificate.
If you’re independent for Youth Allowance through paid work
You may be independent if you’ve supported yourself through paid work.
Change of circumstances when you get Special Benefit
We need to know about changes that could reduce, increase or stop your Special Benefit payment.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Pensioner Concession Card for non-pensioners - 9 October 2017
We may have cancelled your pension payment on 1 January 2017 because of changes to the pension assets test.
Payment and Service Finder
An online tool to see what payments and services you may be eligible for.