Most useful information

1. Active scams
2. myGov scams

myGov automated phone call scams

Scammers are using automated phone calls, or robocalls, pretending to be from myGov.

1. Assets test
2. Asset types

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

1. Home Equity Access Scheme
2. How much you can get

Maximum loan amount under the Home Equity Access Scheme

The maximum loan amount (MLA) is the most you can borrow through the Home Equity Access Scheme. We can’t pay you any more once your loan balance reaches your MLA.

1. Growing up
2. Teenage years

What happens when your child turns 13

When your child turns 13, your Family Tax Benefit (FTB) Part A and Part B will change. So may your Child Care Subsidy. Your child can also sign an application for a tax file number (TFN).

1. Disability Support Pension
2. Who can get it

Before claiming Disability Support Pension

We can help you work out if you may be able to get Disability Support Pension (DSP).

1. Disability Support Pension
2. How we assess your claim

Medical evidence for Disability Support Pension

You need to give us medical evidence if you claim Disability Support Pension (DSP), or have a medical review.

1. Pensioner Concession Card
2. How to manage your card

Change of circumstances when you hold a Pensioner Concession Card

We need to know about changes that could stop you from having a Pensioner Concession Card.

1. Income test
2. Income

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

1. Top payments
2. Work Bonus

How a Work Bonus works

The Work Bonus reduces the amount of your eligible income that is calculated in the income test. This helps us work out your rate of payment.

1. Scams and identity theft
2. Active scams

Centrelink scams

There are different types of Centrelink scams.