Update your electronic messaging contact details
If you change your mobile number or email address, you need to tell us straight away.
Medical reviews when you get Carer Allowance
If you’re getting Carer Allowance, we may do a medical review of the person you care for from time to time.
Transfer Carer Payment and Carer Allowance from child to adult
You may be getting Carer Payment or Carer Allowance, or both payments. When a child in your care is turning 16, you can transfer your Carer Payment and or Carer Allowance from a child to an adult.
Carer Allowance income review
To make sure you’re paid correctly, we may review your income.
Confirm or update your caring details for Carer Payment
If you get Carer Payment, we may send you a letter asking about your caring details and address. We’ll ask you to confirm or update these details.
Prepare to transfer to Age Pension if you get Carer Payment
If you get Carer Payment and you’re Age Pension age, you can apply to transfer to Age Pension.
Essential Medical Equipment Payment while travelling or living outside Australia
You must be in Australia to get the payment.
Renew your Ex-Carer Allowance (Child) Health Care Card
You can renew your Ex-Carer Allowance (Child) Health Care Card over the phone.
Travel outside Australia rules for Ex-Carer Allowance Health Care Card
There are rules about how long your Ex-Carer Allowance Health Care Card remains current when you travel outside Australia.
Adjusted taxable income for Carer Allowance
We use your adjusted taxable income to work out if you can get Carer Allowance.