Someone to act on your behalf for the Continence Aids Payment Scheme
You can nominate another person to act on your behalf for the Continence Aids Payment Scheme (CAPS).
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Parental Leave Pay counted as income
We treat Parental Leave Pay as taxable income. This means it counts in your income test for payments from us.
Trust reviews
How we check that you correctly report the income you receive from a trust.
Breaks from caring when you get Carer Allowance
You can still get Carer Allowance if you take a break from providing care or your care receiver is in hospital.
Buying continence aids products
We don’t supply or sell continence aids products.
Change of circumstances when you get Carer Allowance
We need to know about changes as they could increase, reduce or stop your Carer Allowance or Carer Allowance Health Care Card.
Medical reviews when you get Carer Allowance
If you’re getting Carer Allowance, we may do a medical review of the person you care for from time to time.
Transfer Carer Payment and Carer Allowance from child to adult
You may be getting Carer Payment or Carer Allowance, or both payments. When a child in your care is turning 16, you can transfer your Carer Payment and or Carer Allowance from a child to an adult.
Veteran Payment affects your income support payment
Information to help you make a choice between Veteran Payment and an income support payment.