How to set up your account

To do your business with us online, create a myGov account and link to Medicare.

You need to sign in through myGov to set up and use your Medicare online account.

Follow these steps to get online.

Step 1: check you’re enrolled in Medicare

You need to be enrolled in Medicare to set up your online account. If you have a Medicare card or number, you’re already enrolled. If you don’t, find out how to enrol.

Step 2: sign in through myGov

You need to sign in through myGov to register and use your Medicare account.

If you already have a myGov account:

Sign in to myGov

If you don’t have one, learn how to create a myGov account.

Step 3: register for your Medicare online account

After you sign in to myGov, select Services and then Medicare to register. We’ll ask you some questions to make sure it’s you. It’ll take about 10 minutes and you’ll need your Medicare card.

We may ask questions about your last visit to your doctor such as the:

  • date of your visit
  • location of the medical practice
  • name of your doctor.

You’ll know you’re set up when you can see Medicare as a linked service on your myGov homepage.

If you need help:

Step 4: download our app

When you have your Medicare online account, you can use our Express Plus Medicare mobile app. The app makes it easier to manage Medicare and claim online.

Find out more about the Express Plus Medicare mobile app.

Next: How to get help

You can get help to manage your Medicare online account.

Page last updated: 14 September 2021