Time limits for confirming income

When you get Child Care Subsidy (CCS) you must confirm your family’s income after the end of each financial year. There are time limits for how long you have to do this.

To balance your CCS, you need to confirm your income. If you had a partner or an ex-partner, they also need to confirm their income. You do this by either:

  • lodging your tax return with the Australian Taxation Office (ATO)
  • completing an Advise non-lodgement of tax return with us, if you don’t need to lodge one.

If you had a partner but separated during the year, or have since separated we still need their details. If you have concerns about confirming their income, you can call the Families line.

You can advise non-lodgement of tax return using either:

If you need help, use our online guides to either:

Even if you’ve told the ATO you don’t need to lodge, you need to let us know too. When you do this, you’ll tell us your actual income.

One year after the financial year ends

Confirming income for the 2018-19 financial year

You usually have one year from the end of the financial year to confirm your income for CCS. We’ll write to you before this date to remind you.

We’ve extended how long you have to confirm your 2018-19 income from 30 June 2020 to 31 March 2021.

If you got CCS for 2018-19 and haven’t confirmed your family’s income by 31 March 2021, your CCS will stop. It will reduce to 0% from 5 April 2021.

Confirming income for the 2019-20 financial year

If you got CCS for 2019-20 and don't confirm your family’s income by 30 June 2021, your CCS will stop. It will reduce to 0% from 12 July 2021.

Stopping CCS

If your CCS stops, you’ll have to pay full fees for any child care you use.

If it stops, we can start it again if you confirm your income. We’ll restart it from the first day of your next CCS fortnight.

A CCS fortnight is a 2 week period that starts every second Monday. For example, the first CCS fortnight for the 2020-21 financial year started on Monday 13 July 2020.

If there’s a gap between your CCS stopping and starting again, we won’t back pay you for that period.

Two years after the financial year ends

Confirming income for the 2018-19 financial year

If you haven’t confirmed your income for 2018-19 by 30 June 2021 both of these apply:

  • you’ll need to repay any CCS you got for 2018-19
  • we'll cancel your CCS.

Confirming income for the 2019-20 financial year

If you haven’t confirmed your income for 2019-20 by 30 June 2022 both of these apply:

  • you’ll need to repay any CCS you got for 2019-20
  • we'll cancel your CCS.

Getting CCS again

If you want to claim CCS again, you’ll need to have:

  • confirmed your family’s income for any financial years you haven’t done this for
  • paid back the money you owe or set up a payment arrangement.

Pay back money you owe

We’ll send you an account payable notice if you don’t confirm your income within 2 years of the end of the financial year.

This notice lets you know you owe us money and that you need to pay it back.

To have this debt reassessed, you need to confirm your family income by either:

  • lodging a tax return with the ATO
  • letting us know if you don’t need to lodge a tax return.

When you confirm your family income we’ll reassess your debt and balance your CCS. You’ll also miss out on any top up of CCS you were eligible for.

If you don’t confirm your income, you’ll need to pay the money back. You can read more about Centrelink debts and overpayments.

Page last updated: 13 April 2021