Medicare online account help - Link Medicare to myGov using a linking code
How to link Medicare to your myGov account if you have a linking code.
If your name in both accounts doesn’t match, you may not be able to link Medicare to your myGov account. Read about common error messages when linking Medicare to myGov.
We have information in different languages about Link Medicare to myGov using a linking code
Call the Translating and Interpreting Service (TIS National) to speak with us in your language about your Medicare payments and services.
A linking code is a single use code we give you to link Medicare to your myGov account. You can get a linking code by calling Medicare.
If you’re not enrolled in Medicare, you won’t be able to link it to your myGov account. Find out how to enrol in Medicare.
To link Medicare to your myGov account, your name recorded with myGov must match your name with Medicare. If your name doesn’t match or isn’t up to date, you’ll need to update it. If you need to update your name with Medicare, you can do this when you call Medicare for your linking code.
If myGov has your incorrect name, you’ll need to update it. You can do this by contacting either the Australian Taxation Office or Centrelink, if they’re linked to your myGov account. It will take up to 24 hours to update with myGov.
Watch our video on how to link Medicare to myGov using a linking code.
If you have a question about using myGov, you can ask the myGov digital assistant. Go to the myGov website, select Ask a question and type your question. The digital assistant will help you with your question.
Step 1: sign in to myGov
Go to myGov and sign in.
- Link your first service.
Select Medicare from the list.
We may ask you to agree to myGov storing your personal details. This will happen if you haven’t linked either:
- the Australian Taxation Office
Select I agree to accept myGov storing your personal details.
If your name is already recorded in myGov, it needs to match your name recorded with Medicare. Your name may already be recorded in myGov if you’ve done any of these:
- linked Centrelink
- linked the Australian Taxation Office
- connected a Digital Identity to your mGov account.
If your name doesn’t match in both Medicare and myGov, you’ll need to update your details.
If our name is incorrect in myGov, you’ll need to update it. You can do this by contacting either the Australian Taxation Office or Centrelink, if they’re linked to your myGov account.
If your name is incorrect in Medicare, you’ll need to update it by calling Medicare.
Select I have a linking code, then select Next.
Step 2: enter your linking code and Medicare card number
Enter your Linking Code.
Select Medicare from the drop down menu.
When asked to enter your agency reference number, enter your Medicare card number, followed by your Individual Reference Number. Your Individual Reference Number is the number next to your name on your Medicare card. Enter all 11 digits without spaces.
You’ve now linked Medicare to your myGov account.
You can select:
- Medicare to go to your Medicare online account
- Home to go to your myGov homepage.
For your privacy and security, select Sign out when you’ve finished using your myGov account.
Page last updated: 14 October 2021
This information was printed 27 November 2021 from https://www.servicesaustralia.gov.au/individuals/online-help/medicare/link-medicare-mygov-using-linking-code. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.