Contact Medicare

You can send us a general enquiry about Medicare.

Phone us

You can call us for help. You can't enquire for a person over 14 years of age unless you have their consent.

We can also help if you don't speak English or you're deaf, have hearing loss or speech disability. Read more about extra help when calling us.

Email us

We try to get back to your emails within 28 days.

To send us an email, use the following email addresses:

Don’t include personal or sensitive information in an email to us. We can’t guarantee the security of information you send to us by email.

We can’t send you a reply if you include personal information, such as claim details, in your email to us.

You can call us with these enquiries.

Give us your feedback

We want to hear about your experience using our services. We’ll use your feedback to improve our products and services.

Read more about complaints and feedback.

Before you contact us

Before you contact us, read the information other people found useful:

You may also find these services useful:

Page last updated: 12 March 2021