How to use Centrepay - Centrepay

Centrepay gives you choices to manage your deductions

You can choose when to start, change or stop Centrepay deductions.

For example, you can:

set a target amount the deduction will stop at automatically
set an end date in the next 12 months for the deduction to stop on
choose which deduction we pay first
vary the deduction you need to pay if the amount goes up or down
make a temporary change for up to 13 weeks to the amount, the deduction will then change back to the original amount
suspend deductions for up to 13 weeks, then they’ll start again.

While Centrepay lets you manage your deductions you still need to meet your obligations to pay a registered business.

You can’t set up a Centrepay deduction from these Centrelink payments:

ABSTUDY, excluding Basic Living Allowance
advance payments of your Centrelink payment, excluding Family Tax Benefit advances
arrears payments
bereavement payment
Boarding Allowance
Child Care Subsidy
Distance Education Allowance
Farm Household Allowance
quarterly supplements, like Telephone Allowance and Pension Supplement
Restart Income Support or Restart Re-establishment Grant
Second Home Allowance
Status Resolution Support Services Payment.

To check if you can set up a Centrepay deduction, call us on your regular payment line.

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from registered businesses.

It’s easy to set up Centrepay deductions.

You can choose to have someone else deal with your Centrepay deductions on your behalf.