Centrepay gives you control
You can start, change or stop deductions at any time.
For example, you can:
- set a target amount for when they’ll stop
- set an end date for them to stop within the next 12 months
- choose which bills we pay first
- change the amount if a bill goes up or down
- change the amount for up to 13 weeks, then go back to the previous amount
- pause them for up to 13 weeks, then they’ll start again.
While Centrepay lets you manage your payments you still need to meet your obligations to pay a business.
Centrelink payments you can’t use Centrepay for
You can’t set up a Centrepay deduction from these payments:
- ABSTUDY, excluding Basic Living Allowance
- Advance payments, excluding Family Tax Benefit advances
- bereavement payment
- Child Care Subsidy
- Dad and Partner Pay
- Farm Household Allowance
- Parental Leave Pay paid by employers for Paid Parental Leave
- Status Resolution Support Services Payment.
You can’t set them up from these payments either:
- arrears payments
- Boarding Allowance
- Child Care Subsidy
- Distance Education Allowance
- quarterly supplement, like Telephone Allowance and Pension Supplement
- Restart Income Support or Restart Re-establishment Grant
- Second Home Allowance.
If you’re not sure if you can set up a Centrepay deduction, call us on your regular payment number.