Check before you claim if you can get the payment.
To claim, follow these steps.
Steps to claim Tertiary Access Payment
1. Get ready to claim
Before you start your claim make sure you set up your online account for Centrelink if you need to.
If you don’t have a CRN, you’ll need to prove your identity online through myGov to get one. You’ll then need to link Centrelink to your myGov account. You don’t need to visit a service centre to do this.
You can submit a claim for this payment from 1 January in your first year of tertiary study.
2. Get your documents ready
You may need to get some supporting documents ready to help answer some of the questions in the claim.
You may need to give us:
- your study details
- details of your parents’ income.
Depending on your situation, you may also need to give us evidence of why you:
- can’t start your course following year 12 or equivalent
- don’t need to supply your parents’ income
- can’t claim the Tertiary Access Payment by 31 December of the year you start studying.
3. Submit a claim
- Sign in to myGov and go to Centrelink.
- Select Payments and Claims, then Claims, then Make a claim from the menu.
- Under Students, select Get started.
- Select Claim for the Tertiary Access Payment.
- Answer all the questions. Each screen has information to help you complete the claim. This includes how to submit your supporting documents.
- Submit your claim.
Your parents will need to provide us with details of their income using the Advise Parental Income service. We’ll give you a Verification Code at the end of the claim so your parents can give us this information.
When you're ready:
If you can’t claim online you can call us on the Youth and Students line.
4. Wait for the result
We’ll let you know the outcome of your claim in writing.
If you’re eligible and still enrolled when we check your enrolment, we’ll pay you after this check.
If you think we’ve made a mistake you can ask us to review our decision.