Steps to claim Double Orphan Pension
2. Get your documents ready to claim
You’ll need to get some information ready to help answer some of the questions in the claim.
You may need to give us:
- the child’s birth certificate
- confirmation of the child’s refugee status
- confirmation that the child’s parent or parents have died.
3. Make your claim
You can’t claim online but you can submit your completed claim form and supporting documents we ask for online. You can also submit them by post or in person.
Submit your claim form and documents online using either your:
To submit your claim online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.
Post your claim form and documents to:Services Australia
Reply paid 7802
Canberra BC ACT 2610
Bring your claim form and documents to a service centre.
4. After you claim
If you submit your claim form and documents online, you’ll get a receipt telling you:
- your documents were submitted
- a receipt number.
We’ll let you know the result of your claim. We’ll send a letter in the mail.
If we need more details we’ll ask you for them.
If you think we’ve made a mistake you can ask us to review our decision.