How to claim

Steps to claim ABSTUDY Pensioner Education Supplement

1.  

   1. Get your documents ready

   You’ll need to get some supporting documents ready to help answer some of the questions in the claim.

   This includes details of your study arrangements.

2.  

   2. Make your claim

   You can claim by either:

   • calling us on the ABSTUDY line, we’ll help you
   • printing and completing the claim for ABSTUDY Pensioner Education Supplement.

   To submit your claim form, follow these steps:

   1. Check you’ve answered all questions.
   2. Sign and date the claim form.
   3. Attach any supporting documents.
   4. Submit your claim to us.

   You can submit your claim form in one of the following ways:

   • by post to:

     Services Australia
     Student Services
     Reply Paid 7804
     Canberra BC ACT 2610
   • in person at a service centre.
3.  

   3. Outcome of your claim

   We’ll let you know the result of your application. We’ll send a message to your myGov Inbox.

   If you don’t get electronic letters, we’ll send you a letter in the mail.

   If we need more details we’ll ask you for them.

   You can ask us to review our decision if you think we’ve made a mistake.