Entry level pathways

Pathways to develop your career with us and the Australian Public Service (APS).

You’ll help us make government services simple so people can get on with their lives.

As an agency, we deliver social, health and child support services and payments.

We want forward thinking Australians who can help transform the way we work. We aim to deliver a simple, helpful, respectful and transparent experience for our customers.

Our entry level pathways help you develop your skills and improve your career prospects with us and the Australian Public Service (APS). The pathways are open to Australian citizens. If you’re an Aboriginal or Torres Strait Islander Australian, our Indigenous programs can help you gain qualifications.

Entry level pathways benefits

The benefits of joining our entry level pathways include:

  • an exciting place to work
  • on-the-job experience to develop your skills
  • great working conditions
  • experience working in the field while getting your qualification, if relevant
  • the chance to make a difference to Australians accessing our services. 

APS HR School Leaver Program

The APS HR School Leaver Program is an opportunity for 2021 and 2022 Year 12 graduates to enter a human resource (HR) career in the APS workforce.

It is a 12 month program that is an entry level pathway to a human resources career in the APS.

The program includes:

  • a 12 month ongoing APS role
  • structured on-the-job and corporate training
  • a supportive team environment
  • an inclusive and diverse workplace culture
  • a competitive salary, APS level 1
  • a Certificate IV in Human Resource Management.
  • advancement to APS level 2 upon successful completion of the program.

Apply for the HR School Leaver Program through the Australian Public Service Commission website. You can preference Services Australia in your application.

Career Starter Program

The Career Starter Program is a whole of government entry level program coordinated by the Department of Finance. It allows participants to build skills on the job, learn through structured training and work as part of a team.

It is open to those who have recently completed Year 12. As a Career Starter, you will have a full time permanent job with a competitive starting salary in the APS.

The program includes:

  • a Certificate IV in Government
  • quarterly networking events
  • a buddy from the previous years’ program or similar
  • advancement to APS level 2 upon successful completion of the program.

You will get lots of support throughout the program from supervisors, colleagues, the HR team and your buddy.

Apply for the Career Starter Program through the Department of Finance website. Make sure you preference Services Australia in your application.

Digital Apprenticeship Program

The Digital Apprenticeship Program is open to those who have completed their Year 12 or equivalent qualification. The program runs for 2 years.

While working full time with us, you’ll complete a Certificate IV in a digital or ICT related discipline, such as:

  • applications development
  • cyber security
  • infrastructure support
  • programming
  • systems testing
  • systems analysis and design.

You’ll be employed as an ongoing employee at the APS level 1 classification. On successful completion of the program, you’ll have a digital or ICT qualification and advance to the APS level 3 classification.

Apprentices earn an attractive and competitive salary package, which includes leave and superannuation.

To be eligible, you must meet all of the following:

  • have a Year 12 certificate or equivalent
  • be able to work full time
  • be an Australian citizen.

Apply for the Digital Apprenticeship Program through the Digital Profession website. Nominate Services Australia if you’re successful after interview.

Digital Cadetship Program

The Digital Cadetship Program is open to those who have completed one year of an undergraduate bachelor's degree or equivalent. The program is an exciting opportunity for university students to work part time while completing their degree.

As a digital cadet you earn an attractive and competitive salary package which includes leave and superannuation. You also receive a generous study allowance to help with your university costs.

You’ll need to work at least 15 hours a week in the workplace. The remainder of the working week is dedicated to your study. The program is offered from 18 months to 3 years.

You’ll be employed as an ongoing employee at the APS level 2 classification. On successful completion of the program and your university studies, you’ll advance to the APS level 4 classification.

To be eligible you must:

  • be enrolled in an Australian university
  • have completed one year towards an undergraduate bachelor degree or equivalent
  • be an Australian citizen.

Aurora Neurodiversity Program

The Aurora Neurodiversity Program helps people with autism start their career in the Australian Public Service (APS).

Aurora recognises the unique skills and talents people who are neurodivergent can bring to work. As part of our program, we offer professional development and work experience opportunities in the APS.

National Graduate Program

Our National Graduate Program is open to university graduates. We offer 8 streams with something to suit every degree. It runs for 10 months, offering on-the-job learning, formal training and specialist events to develop your skills as a member of the APS.

Indigenous Apprenticeships Program

The Indigenous Apprenticeships Program (IAP) is an entry level program for people of any age or life stage to start their career in the Australian Public Service (APS).

The 12 month program offers:

  • a permanent, full time, entry level job in government
  • job security with a competitive salary
  • opportunities to progress your career, including a nationally recognised certificate or diploma qualification
  • advancement to APS level 3 or 4 upon successful completion of the program.

Diversity groups

We’re committed to supporting workplace diversity and value the contribution of people with different backgrounds. We are an inclusive employer and welcome applications from everyone. We want a diverse workforce in age, culture, life experience and ability.

Read how we promote workplace diversity and inclusion.

Page last updated: 7 April 2022