Approved care organisations

An approved care organisation may be eligible to get Family Tax Benefit (FTB) for young people in their care.

You can get $71.26 per fortnight of FTB for a child aged 0 to 19 in your care.

To get FTB for a young person in your care, they must be all of the following:

  • a client of your organisation
  • an Australian resident.

They must also be one of the following:

  • younger than 16
  • aged 16 to 19 and enrolled in secondary school or an equivalent level of education.

To apply for approved care organisation status, please complete the Application for Approved Care Organisation status (FA083) form.

Once approved, we’ll send you an admission, transfer or discharge spreadsheet. You’ll need to complete this to have your FTB claim assessed.

This information doesn’t apply if you’re an approved child care service for Child Care Subsidy purposes.

Contact numbers available on this page.

Centrelink families line

Use this line if you need help with family payments, such as Family Tax Benefit, Child Care Subsidy or Parental Leave Pay.

Monday to Friday 8 am to 8 pm

If your child’s Youth Allowance payment has been suspended, it may be because we still need information about your income. We may have sent your child a letter asking for this in September or October, read how you can update your income details online.

There are other ways you may want to contact us.

Page last updated: 10 April 2025.
QC 60260