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Pre-filling your reports
We’re working to improve the way we do business with you. This includes improving reporting for you. We already pre-fill details that we have for you. This saves you entering all your details yourself.
We get this information from the STP reports your employer sends to the Australian Taxation Office (ATO) when they pay you. This may be weekly, fortnightly or monthly.
The information we pre-fill from STP reports can include any of the following:
- the amount of each pay component, such as wages, overtime and allowances
- the date you are paid for each period
- dates of each employer pay period, such as a weekly, fortnightly or monthly pay cycle
- details of reportable fringe benefit and salary sacrificing arrangements.
We don’t get all the information the ATO has about you. We only get the information we need to administer the social security system.
Read our STP protocols on our data matching activities page for more information about the data we get.
What information we pre-fill if you cease work
When you stop working, some information like the date and reason you stopped work might pre-fill in either your:
- online claim
- employment income report.
You may still need to ask your former employer to complete an Employment Separation Certificate if we need more information.
This helps us pay you the right amount. If you need to do this, we’ll tell you when you complete either your online claim or your employment income report.
Checking pre-filled information in your online account
It’s important to check the information we pre-filled before you submit it. We recommend checking your payslip if you find any information you didn’t expect.
Once you confirm the pre-filled information, we use it to work out your eligibility and future rate of payment.
You have control of your information, so it’s important you check and update it if needed. By pre-filling the details your employer reports, we are making it simpler for you to report and ensure that you get the right rate of payment.
Changing pre-filled information in your online account
Don’t wait until your next reporting day to tell us if you need to update the pre-filled information you submitted.
If the pre-filled information isn’t right, you can edit it before you submit it.
If you find an error after submitting your pre-filled data, you must contact us on your regular payment line to update the information.
Before you contact us, you’ll need to upload evidence, such as a payslip or an Employment Separation Certificate. You can do this using your Centrelink online account or the Express Plus Centrelink mobile app.