When and how to tell us about your travel

When you get JobSeeker Payment, you should always tell us if you’re leaving Australia.

The easiest way to tell us about your travel plans is to use your Centrelink online account through myGov.

You should give us your evidence supporting documents before you leave Australia. The documents you need to provide depend on your circumstances. If you don’t give us the evidence before you leave Australia, your payment will stop when you depart. If we’ve stopped your payment, we’ll reassess it once we get your supporting documents.

You can do this via your Centrelink online account through myGov. You can also use your online account to get information on how your travel could affect your payments and concession cards.

You can call the Centrelink employment services line to discuss your circumstances further.

Learn how to create an online account if you don’t already have one.

If you can’t use an online account, tell us your travel plans by either:

Australia’s immigration department will tell us when you leave. They will also tell us when you return.

Read more about payments while outside Australia.

Page last updated: 10 March 2022