When and how to tell us about your travel

When you get Disability Support Pension, you should always tell us if you’re leaving Australia. Let us know at least 6 weeks before you plan to leave Australia.

This gives us time to arrange a medical review if needed. The review helps decide if you can get your payment while overseas for longer than 28 days in 12 months.

The easiest way to tell us about your travel plans and provide supporting documents is online.

If your Centrelink online account is linked to myGov, sign in now to do this. If you don’t have a myGov account or a Centrelink online account you’ll need to create them.

Sign in to myGov

We may ask for supporting documents about your travel. If we do, you should give us your evidence supporting documents before you leave Australia. The documents you need to provide depend on your circumstances. If you don’t give us the evidence before you leave Australia, your payment may stop when you depart. If we’ve stopped your payment, we’ll reassess it once we get your supporting documents.

You can also use your online account to get information on how your travel could affect your payments and concession cards.

If you can’t use an online account, tell us your travel plans by either:

Australia’s immigration department will tell us when you leave. They will also tell us when you return.

Contact numbers available on this page.

Disability, sickness and carers line

Use this line if you need help with your Disability Support Pension, Special Disability Trusts, Mobility Allowance, Carer Payment or Carer Allowance.

Monday to Friday 8 am to 5 pm

There are other ways you may want to contact us.

Page last updated: 3 December 2024.
QC 61862