Using your physical EBT card

You need to collect a physical EBT care from a service centre.

How to pay using EFTPOS

When you use your EBT card at a Point of Service (POS) terminal to buy goods or services:

1. Tap, swipe or insert your card.
2. Select Savings - SAV, or cheque - CHQ as the account type if prompted.
3. Cover your PIN when you enter it, to keep it safe.

If the merchant allows you may be able to get cash out too.

How to get cash out at an ATM

To withdraw cash from an ATM with your EBT card:

1. Insert your card.
2. Cover your PIN when you enter it, to keep it safe.
3. Select savings - SAV, or cheque - CHQ as the account type when prompted.
4. Select Yes if the ATM says there’s a transaction fee. You won’t be charged the transaction fee on your EBT card.

How to add your card to your smartphone digital wallet

Add your EBT card to Apple Pay

1. On your smartphone open the Wallet app, tap the + (plus) icon, and select Debit or Credit Card.
2. Tap Enter Card Details Manually and input your card details. After agreeing to terms and conditions, your bank will verify the card, which may require an additional code sent via text or email.
3. Your physical card is now in your smartphone digital wallet and can be used once Tap and Pay is turned on.

Add your EBT card to Google Wallet

1. On your smartphone open the Wallet app, tap Add to Wallet, select Payment card, and then choose new credit or debit card.
2. Instead of using the camera, tap Enter details manually and input your card details. After entering your information, accept the terms, and follow the prompts to verify your card, typically via text message.
3. Your physical card is now in your smartphone digital wallet and can be used once Tap and Pay is turned on.