Update how you get your payments from us

Published: 2 October 2026

If you get your Centrelink or Child Support payment or Medicare benefit by a paper cheque in the mail, you should choose a more secure way.

Getting a payment or benefit from us should be as fast and safe as possible.

There’s a risk of a cheque getting lost in the mail or stolen from your mailbox.

It’s faster and safer for us to pay it straight to a bank account. If you don’t have a bank account, now’s the time to get one.

When you have your bank details you can update them online, call us or go to a service centre.

You can use our online guides to help you update your banking details for Centrelink, Medicare, and Child Support.

Page last updated: 2 October 2026.
QC 84584