Getting a medical certificate for Parenting Payment
If you get Parenting Payment there are some reasons you may need to give us a medical certificate.
What happens if you change how you transfer child support while you get FTB Part A
If you change how you collect child support, it could impact your FTB Part A. It could also impact our ability to recover underpayments of child support.
Child Support online account help - Update bank details
Instructions on how to update your bank details using your Child Support online account.
Trust reviews
How we check that you correctly report the income you receive from a trust.
What you need to do for court ordered periodic child maintenance
You need to notify us within 14 days of any court orders about child maintenance. This includes orders made by consent, and any amendments to earlier orders.
Court order expiry for child maintenance payments
Child maintenance orders will end at a specified time, or when a particular event occurs.
FIS gifting video
Watch this video to learn more about gifting.
FIS property settlements video
Watch this video to learn about how FIS can help you with a property settlement.
FIS Work Bonus video
This video provides information on how the Work Bonus can help eligible pensioners who are working to keep more of their pension.
When you access the Express Plus Child Support mobile app
The app is available 24 hours a day, 7 days a week. There may be short breaks for service updates to the app between 2 am and 5 am AEST.