How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
How much Crisis Payment for Extreme Circumstances Family and Domestic Violence you can get
You can get this Crisis Payment once per incident or circumstance.
Mutual obligation requirements if you’re 55 or older
Find out about your mutual obligation requirements if you’re 55 and over.
Child Support Collect
This is where we collect and transfer child support payments for you.
Private Trust form (MOD PT)
Use this form if in the last 5 years, you or your partner have been involved with or have transferred funds or assets to a private trust that has not been vested.
Hours of subsidised child care for Child Care Subsidy
From 5 January 2026, families eligible for Child Care Subsidy can get at least 72 hours of subsidised child care each fortnight.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Request for Medicare claims information form (MS031)
Use this form to request Medicare claims information for individuals and families.
How to manage your child support assessment
Your options and obligations for a child support assessment.
Paying child support by Child Support Collect
There are different ways you can make child support payments when you use Child Support Collect.