When can you start to get Farm Household Allowance
You may have to wait a period of time to get Farm Household Allowance (FHA).
Manage your Income Management and BasicsCard money using self service
Self service is a fast and easy way to manage your Income Management and BasicsCard money.
When and how to tell us about overseas travel if you get Mobility Allowance
When you get Mobility Allowance, you may need to tell us if you’re leaving Australia.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
Supporting documents for your Farm Household Allowance claim
When you claim Farm Household Allowance (FHA), we’ll ask you for some documents to support your claim.
Getting a SmartCard for enhanced Income Management in Queensland
You can access your enhanced Income Management account with a SmartCard.
Unsubscribe from electronic messaging
If you don’t want to get electronic messages from us, you can unsubscribe at any time.
Child Support FIS video
Watch this video to find out about how a redundancy will affect your child support.
Referral for Income Management and BasicsCard because you get a vulnerable welfare payment
You may be on Income Management before 4 September 2023 because a social worker referred you or identified you as a vulnerable young person.
Move your Income Management and BasicsCard money
Each payday, we pay your regular bills from your Income Management account. Any leftover money is then available for you to use with a BasicsCard.