My Aged Care face-to-face services
Our service officers and Aged Care Specialist Officers can help you with aged care matters face-to-face. It’s free to access these services.
Aged care carer or close relative assessment form (SA483)
Use this form to give us your details if you’re a carer or close relative of someone moving into an aged care home.
Thinking about getting aged care services
If you’re thinking about getting some help around the house or entering an aged care home, there are services and support that can help.
How a Special Disability Trust works
A Special Disability Trust can have 1 principal beneficiary who meets the eligibility criteria.
Update your details if you get help with aged care cost of care
If there are any changes to you or your partner’s details, you need to let us know within 28 days.
Benefits of Special Disability Trusts
If you have a Special Disability Trust you may get a gifting concession and assets test assessment exemption.
Managing your aged care services
Find out different ways to keep your details up to date and plan ahead for any changes in your circumstances.
How to contact us about My Aged Care face-to-face services
There are different ways to contact us for help with your aged care matters and My Aged Care face-to-face services.
Steps to claim financial hardship assistance with aged care costs
Complete the following steps to claim aged care financial hardship assistance.
You own your own home for an aged care calculation of your cost of care
If you own the home you live in and you’re moving into aged care, we need to know about it.