Looking after your safety when experiencing family and domestic violence
Information to help you work with us.
If you need to attend an assessment
What you need to do before your Employment Services Assessment (ESAt).
Which payments are eligible for transfer to Age Pension
If you get an eligible payment, we’ll invite you to apply to transfer to Age Pension.
Community Engagement Officers
We can help you get information about payments and services if you’re having a difficult time due to a vulnerability or complex issue.
FIS retirement information online
We have information online to help you understand retirement.
How to apply to transfer to Age Pension
If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.
What happens during and after the Employment Services Assessment
During your Employment Services Assessment (ESAt), we’ll talk with you about your barriers to work including your disability, illness or injury.
Transition to Independent Living Allowance
The Transition to Independent Living Allowance (TILA) helps if you’ve left or are leaving care. This may be formal care or out-of-home care (OOHC).
Dealing with debt
Steps to help you manage your debt and take control of your money.
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.