New Zealand Disaster Recovery Allowance

Support that was available for eligible New Zealanders who lost income as a direct result of Queensland Ex-Tropical Cyclone Alfred that started in March 2025.

If your Disaster Recovery Allowance or New Zealand Disaster Recovery Allowance is ending

If your disaster support payment is ending, you can find out what other payments and services you may be eligible for.

You had until 18 September 2025 to make a claim for the following Local Government Areas (LGAs):

  • Brisbane
  • Bundaberg
  • Fraser Coast
  • Gold Coast
  • Gympie
  • Ipswich
  • Livingstone
  • Lockyer Valley
  • Logan
  • Moreton Bay
  • Noosa
  • Redland
  • Scenic Rim
  • Somerset
  • Southern Downs
  • Sunshine Coast
  • Toowoomba.

Late claims will only be accepted in exceptional circumstances. To claim, call the Emergency information line.

To see emergency information about your LGA, you can enter your address into the Queensland Government’s find your local council tool.

Contact numbers available on this page.

Emergency information line

Call this line if you’re affected by a natural disaster and need help to claim a payment.

180 22 66

Natural disaster payment support

Monday to Friday 8 am to 5 pm.

There are other ways you may want to contact us.

Page last updated: 19 September 2025.
QC 80517