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Who can provide voluntary work
To be approved, your organisation must be either:
- community-based with the required insurance
- a government sector agency.
You must complete a verification of voluntary work form. If you don’t, we won’t be able to approve the voluntary work activity for the job seeker.
Who needs to provide supporting documents
If you’re a community- based organisation you may need to provide documents to show:
- your organisation is not-for-profit
- you have the required insurance.
We’ll tell you know if we need them.
Government sector agencies don’t need to provide evidence.
Evidence of not-for-profit status
If you’re a community-based organisation, we may ask you to provide evidence that you organisation is not-for-profit.
We’ll accept any of the following as evidence:
- a certificate of incorporation
- a copy of your organisation’s constitution or rules
- a copy of your registration or membership with the regional, state or national Volunteer Centre.
Evidence of insurance
Your organisation must have:
- an active public liability insurance policy
- either an active personal accident or active voluntary workers insurance policy.
We may ask you to show evidence for these 2 types of insurance.
The table shown below describes both:
- the 2 types of insurance your organisation must hold
- the evidence we may ask you to give us.
| Insurance Type | Evidence we accept |
|---|---|
| Public liability insurance Covers injury to third parties and damage to third party property. | You can provide either:
|
| Personal accident insurance Covers volunteers for any accident or injury they have while working with your organisation. Voluntary worker’s insurance is another name for it. People often purchase it on its own or as an addition to their public liability insurance. | You can provide either:
|
Your insurance documents must clearly show:
- your organisation’s name
- the type of insurance
- the period of coverage
- the amount of cover.
We won’t accept Policy Disclosure Statements and tax invoices as evidence, as they don’t tell us the information we need.
To find out more about insurance cover, contact your insurance provider.