How to use HPOS features

How to submit webclaims, upload forms, view reports, use find a patient using HPOS.

HPOS gives providers and their delegates access to information relevant to their patients and organisations.

Services, payments and programs

Services, payments and programs available in HPOS:

Other things you can do using HPOS

Access online claiming, including:

  • Medicare Patient Claim Webclaim
  • Medicare Bulk Bill Webclaim
  • DVA Webclaim.

View these reports:

  • Medicare Bulk Bill reports
  • DVA Webclaim reports
  • DVA Patient Treatment reports
  • Prescription Shopping Patient Summary reports.

Manage your details, including:

  • administer delegates
  • update or add your banking and personal details
  • view details about your provider number and create a new provider location
  • access track and scale information.

Access patient information:

  • find a patient and check Medicare numbers
  • concessional entitlement verification
  • view patient care plan history.

Communicate with us:

  • message us
  • view statements and subscriptions
  • upload documents
  • upload selected forms.

Access useful MBS and PBS functions:

  • MBS items online checker
  • MBS partial payment calculator
  • MBS Online
  • PBS Schedule.

Request and manage these PKI certificates:

  • NASH PKI certificates for Healthcare Identifiers Service network organisations
  • PKI certificates for the Healthcare Identifiers Service.

Page last updated: 19 November 2020